Hiring and Team Building: Conducted hiring, interviewing, and resume review processes to assemble a skilled and diverse team aligned with the company’s goals.

Growth and Morale: Boosted team morale by aligning training with personal career goals, ensuring responsibilities matched individual strengths and fostering professional development.

Onboarding and Upskilling: Developed comprehensive onboarding programs for new hires, ensuring they quickly adapted to their roles and understood workflows.

Technical Solutions Specialists: Delivered detailed training sessions focused on technical workflows, integration troubleshooting, and client collaboration strategies.

Non-Technical Team Members: Designed tailored training to simplify complex technical processes, empowering them to handle routine tasks and contribute to technical discussions with confidence.

Overview

Project

Built and led a high-performing Technical Solutions team from the ground up—hiring top talent, developing training programs for onboarding and continuous growth, and fostering cross-team collaboration to align with organizational goals.

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